Shipping Information

Within Canada, your order will be shipped within 4 business days following the order date, not including weekends. To the United States, orders will be shipped out within 5 business days following the order date. You will receive a confirmation with tracking number after your order has shipped.

Please note that from time to time, our shipping standards change based on demand.

PRE-ORDER INFORMATION:

In the event that you have ordered more than one item and a portion of your order is on pre or back order status, service standards may be adjusted. If you wish to ensure your order is sent within our regular standards, please order pre or back ordered items separately. 

IMPORTANT INFORMATION REGARDING UNCLAIMED PICK UP ORDERS:

Please note that when you place an order for pick up, it is removed from our inventory, then packed and prepared for you in advance.

A confirmation email is sent out to advise you of the next possible pick up dates. If an order is cancelled after being prepared for pick up or not picked up within 20 business days (unless other arrangements have been made), it will be cancelled and you will receive a credit, minus a $10 restocking fee, in the form of a gift card. 

We are unable to accommodate changes to your order at the time of pick up, so if you abandon the order at the time of pick up, we regard it as cancelled and your order will be refunded, minus the $10 re-stocking fee. 

WITHIN CANADA, via Expedited Canada Post with tracking #:

Flat rate up to $249.99 is $12.95

$250+ : FREE SHIPPING

TO UNITED STATES, via MAIL with or without tracking (risk assumed by purchaser):

$0-249.99: Shipping $16.95

$250+ : FREE SHIPPING